Why does my session expire?

Login sessions expire for two reasons.

  1. For your security, your ePartner session expires a maximum of 3 hours after you have logged in. If you have chosen in your ePartner User Information to be prompted for a password more frequently than every day, your session will expire after the specified amount of time.
  2. If you do not accept the cookies set on login or your computer is not configured to accept cookies, your session will expire almost immediately. We use cookies (small pieces of site information) to assist us in user authentication and in saving configuration information. Cookies are required for ePartner.

If you see this message immediately after logging in, you should check the following:

Re-login to ePartner